EMERGENCY SERVICE RESPONSE PLAN

1. Revolving service manager on call for successive potential weather released emergencies.
   
2. Office voice mail constantly monitored at night during severe weather.
   
3. All major clients have cell phone numbers of their service manager. (All cell phones left on at all times.)
   
4. All maintenance crews available to on call service manager if additional man power needed.
   
5. All crews pulled from all jobs to work in service department if necessary.
   
6. Office staff trained and routinely exercise the operation of Data Flow to expedite all emergency service.